The TSI Blog
Tips, advice, and tech news

Number porting explained: What businesses need to know before switching providers
Switching to a new phone provider doesn’t have to mean starting over with new numbers. Number portability — the right to take your existing phone

How to set up and manage shared mailboxes in Microsoft 365
A shared mailbox in Microsoft 365 lets multiple people send and receive email from a single address without any of them needing to log in

Is your technology working for your business? Regular reviews help you find out
Staying competitive as a small or mid-size business increasingly means getting technology decisions right, not just at the point of purchase, but on an ongoing

7 Ways to make your Android data plan last longer
Mobile data limits have a way of making themselves known at exactly the wrong moment, like when you’re away from Wi-Fi or trying to load

Cybersecurity Myths That Put You at Risk
According to NIST’s current Digital Identity Guidelines, passwords are not, in fact, like underwear. For a time, cybersecurity leaders asserted that passwords should be kept private

How Apple’s identity framework actually works — and where it still falls short for enterprises
Apple has built a capable enterprise identity framework, but it arrived in layers rather than as a single, unified system. Directory binding came first, then

What is call recording, and how can businesses use it effectively?
A single phone call can contain more information than anyone can reliably remember. Handwritten notes may not capture every detail and can be time-consuming. Call

Windows Update not working? Here’s how to fix the most common problems
A failed Windows Update is more than a minor annoyance. It leaves your system without the latest security patches and can signal an underlying issue

Choosing a cloud provider: the assumptions that get businesses into trouble
The decision to move to the cloud is usually straightforward. The decision of which provider to use, which model to adopt, and how to structure