Blog

Diagnosing VoIP call-quality problems

July 25th, 2016 VoIP

To VoIP, or not to VoIP, that is the question that many small- and medium-sized businesses have been asking. And with good reason, since placing calls over the internet with a “Voice over IP” system is an increasingly viable option for SMBs given the robust features, ease of use, and cost savings. But does VoIP […]

Salesforce-Outlook add-on announced

According to Salesforce, an average sales rep spends more than 70 percent of their time each week in their email inbox. Despite this fact, email and customer relationship management (CRM) software has remained separate, forcing sales reps to toggle between them. Fortunately, we have some good news for small and medium-sized businesses: Salesforce will finally […]

Some of the good we’ve been up to

By Dan Ayars, Business Development Manager, TechSolutions

Helping kids in need

One of the many causes we support is The Delaware KIDS (Kids In Distressed Situations) Fund. Founded by Thomas J. Hanna of Harvey Hanna & Associates, the organization provides goods and services to children at risk and in distressed situations.

Amazon Web Services’ simpler data migration

Any business owner who has taken the time to truly understand how virtualization works knows that the final product is invaluable. But since nothing worth doing is ever easy, there are a lot of things that might scare SMBs away from making the leap. Amazon Web Services is working tirelessly to make that leap a […]

Do you speak “Data”?

Quick, what’s the most important thing about your business’s precious data? Besides knowing how to back it up properly and protect it from catastrophic loss, how about understanding all the lingo used to describe it? The term “big data” – in reference to large, complex data sets – is a well-known buzzword these days, but […]

Printing from Android device made possible

Although a paperless office may seem ideal, there is something indispensable about paper copies that a computer or tablet screen cannot replace. The same goes for photos — what could be better than having your favorite pictures printed and framed on the wall for all to see? With the tips in this article you’ll be […]

7 things every Windows 10 user should know

Windows 10 stands tall as Microsoft’s best operating system release to date, hands down. But having undergone serious revamping, the OS is ready to rock and scroll. Boasting a myriad of new features, the updated Windows 10 is both efficient and effortless — fully capable of redefining your computing experience for good.

How hi-tech can healthcare get?

The mere mention of the word “technology” elicits a certain expectation. Namely, that we’re dealing with something that’s modern, and new, and has the potential to change our lives. The word “disruptive” is also indicative of change, so a term like “disruptive technology” may seem redundant. But in healthcare it makes perfect sense as the […]

5 simple but manageable security measures

Don’t be put off by the tech jargon of security experts you find in forums and self-help books. A managed service provider is what you need to break down complex security ideas into easy-to-understand language. However, they generally focus on installing and managing protection software that’s often far too complicated to operate without their help. […]

6 useful new features coming to iOS 10

Non-techie Apple iPhone lovers relish in the magic hour ensuing a beta’s release. Those of us in the industry break down every minute detail and flock to our digital soapboxes to proclaim what we usually deem apocalyptic news. The sun is setting on Apple’s iOS 10 magic hour, and we’re here to pass judgement for […]