As We Grow, We Add More Great People
As TechSolutions continues to grow, we are adding incredibly talented people to our staff from different backgrounds who love computers and enjoy helping people. Growth is exciting! It is my pleasure to introduce three new professionals on our team: Anijah Tucker is the new Sales Coordinator and will help manage new equipment quotes and orders […]
Tips to monitor employee activities online
There are a lot of pros and cons when it comes to monitoring your employees online. We’ve put together an honest and transparent list of arguments for and against this practice. And if you decide it is something you want to pursue, we’ve provided some tips for a smooth implementation process. The case for monitoring […]
Productivity tip: Email automation
If you’ve ever received what looked like a personalized email from a huge corporation, there’s a good chance it was actually written using an email automation platform. This technology saves time and money while strengthening customer relationships, and contrary to popular belief, it is well within most SMB budgets. What is email automation? Usually included […]
TechSolutions Named to Pioneer 250 List of Top IT Providers in North America
This month, TechSolutions was recognized by CRN as one of the top Managed Services Providers (MSP) in North America and named to the Pioneer 250 List for their expertise in consulting and maintaining networks in small to mid-sized businesses in the region. The MSP 500 is CRN’s annual listing of Managed Service Firms whose forward-thinking […]
We Love Our Onsite IT Guy!!! But …
March 15, 2019 by Rich Kenney Some smaller businesses still feel more comfortable relying on their onsite “IT Guy” to handle their technology needs, while most other businesses have switched to using a Managed IT Services model. For years, the onsite “IT Guy” assured the small business owner that the company’s information (stored onsite) was […]
Which VoIP service is best for you?
Is it better for your company’s Voice over Internet Protocol (VoIP) system to be on-premise or cloud-based? What’s the difference between a mobile VoIP client and a software-based application? What VoIP service is best for your business? The following compilation of VoIP options will help you answer these questions and choose the ideal service for […]
Cyberthreats and the finance sector
The financial sector has long been heavily targeted by cybercriminals. Over the years, the number of attacks that involved extortion, social engineering, and credential-stealing malware has surged rapidly. This means that financial institutions should strive to familiarize themselves with the threats and the agents behind them. Here are seven new threats and tactics, techniques, and […]
Premise-based or cloud-hosted VoIP?
Business owners are turning to the cloud because of its numerous advantages. However, others prefer premise-based infrastructures. When it comes to VoIP phone systems, which is better for your business? Installation and maintenance On-premises VoIP phone systems are installed in your office and typically managed and maintained by your own personnel. While you can hire […]
Groups, Yammer, and Teams: What are they?
While most Office 365 apps serve a unique purpose, tools like Outlook Groups, Yammer, and Microsoft Teams can all be used for office communication and collaboration. However, there are small differences in the way they can be used. Let us break it down for you. Outlook Groups With Outlook Groups, every member gets a shared […]