Diagnosing VoIP call-quality problems
To VoIP, or not to VoIP, that is the question that many small- and medium-sized businesses have been asking. And with good reason, since placing calls over the internet with a “Voice over IP” system is an increasingly viable option for SMBs given the robust features, ease of use, and cost savings. But does VoIP […]
Some of the good we’ve been up to
By Dan Ayars, Business Development Manager, TechSolutions Helping kids in need One of the many causes we support is The Delaware KIDS (Kids In Distressed Situations) Fund. Founded by Thomas J. Hanna of Harvey Hanna & Associates, the organization provides goods and services to children at risk and in distressed situations. Among the things given […]
7 things every Windows 10 user should know
Windows 10 stands tall as Microsoft’s best operating system release to date, hands down. But having undergone serious revamping, the OS is ready to rock and scroll. Boasting a myriad of new features, the updated Windows 10 is both efficient and effortless — fully capable of redefining your computing experience for good. Become a Windows […]
6 useful new features coming to iOS 10
Non-techie Apple iPhone lovers relish in the magic hour ensuing a beta’s release. Those of us in the industry break down every minute detail and flock to our digital soapboxes to proclaim what we usually deem apocalyptic news. The sun is setting on Apple’s iOS 10 magic hour, and we’re here to pass judgement for […]
Benefits of using dual monitors
Have you ever witnessed your coworkers crazily straddle two computer monitors like madmen? Many find that working multiple monitors in this way is either intimidating or just plain weird. So it’s no surprise that such a set-up is unpopular. But even if you look like you’re preparing to launch rockets into outer space, that shouldn’t […]
SMBs turn to hybrid clouds for flexibility
Who would have guessed that clouds could be so complex? Yet in a day and age of seemingly continuous technological advances, “cloud” computing has become one of the more intricate and interesting approaches to managing IT resources for businesses. Not to mention one of the most cost effective, flexible, and secure, thanks in part to […]
Planning for When, Not if, Disaster Strikes
by Rich Kenney, Vice President, TechSolutions, Inc. You are the owner of a successful business in the Delaware region with 26 employees. Business is thriving and your employees are happy. Everything is going great for your company and life is good. What a pleasant scenario to envision. If it could stay that way forever, we […]
Spoofed email takes down NBA team
The NBA Finals may now be over but for one team, the losses keep coming. Yahoo! Sports reported that the Milwaukee Bucks fell victim to a spoofed email scam last month. Names, addresses, Social Security numbers, compensation information and dates of birth of the players were unknowingly sent to a hacker and created a massive […]
How to get the most out of your VoIP data
Big data is a phrase that gets thrown around a lot these days, but rarely in conjunction with SMBs. VoIP has often been touted as a way for small businesses to access enterprise-level functionalities, and better access to customer data is one of the many ways to do exactly that. Keep reading for coverage of […]