By Rich Kenney
Technology in the business world is changing. Next month, as the new year begins, we will look at several ways the world is transforming as we examine some of the technology trends that will influence small and mid-sized businesses in 2020. We are at the verge of a new era where the next round of young technology matures and becomes more mainstream in its implementation. This could redefine the rules of business for the next decade. Sound overstated? Let’s examine:
What is gearing up to happen with many of the projected trends is that artificial intelligence (AI) and augmented reality (AR) act as enablers to help employees become more efficient at their jobs. Computers will begin to understand a specific scenario when it occurs and react accordingly … faster than our human brains can even comprehend what just happened. Real business problems will begin to be resolved by innovative solutions generated by AI computer engines. Employees and consumers will begin to have their lives improved by AR devices such as special goggles or gloves. Furthermore, with the economy being relatively healthy, it is a great time for these changes to take place.
Believe it or not, we are close to many of the AI and AR trends becoming commonplace. For example, we look forward to seeing new technology that enables AR glasses to be more attractive, to be faster, and to be able to help in ways that are akin to a digital assistant. Simply put, we are likely close to the next quiet revolution when the business world rapidly evolves.
The thought is that as these technologies become more popular next year, they will change how law firms, medical practices, professional service firms, and manufacturing facilities will operate. Gartner, the most well-respected technology assessment firm today, singled out the Cybersecurity business in their 2020 trend report. At TechSolutions, we are embracing these changes to help us keep our promise to our clients and deliver value in this area.
Most business leaders face this challenge in two ways:
- How do I leverage new technologies to sustain a competitive advantage for my business?
- Am I surrounding myself and working with people who help me succeed?
We are proud that we have spent the last 12 months investing in the newest technologies, training our staff, and refining our processes. We are already using AI, automated processes, and cloud-based technologies to protect our clients from cyber criminals. These changes help us keep pace in some areas and take the lead in other areas.
Next month, we will look at the trends for 2020. As 2019 comes to a close, we want to take a few moments to express our utmost thanks to our clients and staff. Thank you for trusting us. Thank you to our staff that supports our business. Thank you to all the people who believe that advanced technology combined with a commitment to customer service and good judgement makes for a strong business. On December 14, TechSolutions celebrated its 20th anniversary. We are truly grateful to you all! We are even more excited for the future.
We hope you have a wonderful holiday season and a joyous and prosperous 2020!