Important Surface Pro, Surface Pro2 and Surface Pro 3 recall notice

By Dan Ayars, Business Development Manager, TechSolutions

Recall Alert Due to a potential for overheating and catching fire, Microsoft has issued a recall for AC power cords sold with all Microsoft Surface Pro and Surface Pro 2 computers and with any Surface Pro 3 computers sold before March 15, 2015. If these cords are wrapped tightly, twisted or pinched over an extended period of time, they may overheat and cause a fire. There have been dozens of documented reports of the cables catching fire due to overheating.

You can click here to get more information on the Microsoft website. All TechSolutions clients who purchased these devices through TechSolutions, or have these devices managed by TechSolutions, have already received an email notification about this recall. If you have any family or friends that use these devices I strongly suggest you forward this newsletter to them.

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